Privacy Policy
Last Updated: June 24, 2026
Dr. J Pediatric Dentistry (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (drjpediatricdentistry.com) or use our services at any of our three Indianapolis-area locations.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, phone number, and email address
- Patient date of birth and age
- Health and dental history, treatment records, and insurance information
- Payment and billing information
- Information about a patient’s parent or legal guardian
Website Usage Data
- IP address, browser type, and operating system
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies
- Appointment requests submitted through our online booking system (NexHealth)
How We Use Your Information
We use the information we collect to:
- Schedule appointments and provide pediatric dental care
- Process payments and verify insurance coverage
- Communicate with parents and guardians about their child’s treatment and appointments
- Comply with legal and regulatory obligations (including HIPAA and COPPA)
- Improve our website and patient experience
- Send appointment reminders or practice updates (with your consent)
How We Share Your Information
We do not sell your personal information. We may share it with:
- Healthcare providers involved in a patient’s treatment
- Insurance companies to process claims on your behalf
- Service providers who assist us in operating our website or practice, including our online appointment platform (NexHealth) and patient billing system (bill.care) — all bound by confidentiality agreements
- Legal or regulatory authorities when required by law
HIPAA Notice
As a dental practice, we are required by law to protect the privacy of your health information under the Health Insurance Portability and Accountability Act (HIPAA). Our full Notice of Privacy Practices is available at each of our office locations and upon request.
Children’s Privacy (COPPA)
Because we are a pediatric dental practice, much of the information we collect relates to minor patients. We collect information about children only from their parents or legal guardians, and only as necessary to provide dental care. We do not knowingly collect personal information directly from children under 13 for marketing or any non-treatment purpose without verifiable parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA).
If you believe we have inadvertently collected information from a child without proper consent, please contact us and we will promptly address it.
Cookies
Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.
Your Rights (EU/EEA Residents – GDPR)
If you are located in the European Union or European Economic Area, you have the following rights regarding your personal data:
- Right to access – Request a copy of the personal data we hold about you
- Right to rectification – Request correction of inaccurate or incomplete data
- Right to erasure – Request deletion of your personal data, subject to legal obligations
- Right to restrict processing – Request that we limit how we use your data
- Right to data portability – Request your data in a structured, machine-readable format
- Right to object – Object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us using the information below. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Our lawful basis for processing personal data includes: performance of a contract (providing dental care), compliance with legal obligations, and consent where applicable.
Data Retention
We retain patient records in accordance with Indiana state law and HIPAA requirements. Website usage data is retained for no longer than necessary for the purposes described in this policy.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may contain links to third-party sites, including our online booking platform and patient billing portal. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the “Last Updated” date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at any of our locations:
Dr. J Pediatric Dentistry
Lawrence Office Phone: (317) 597-0184
Fishers Office Phone: (317) 588-2575
Greenfield Office Phone: (317) 526-5505
Website: www.drjpediatricdentistry.com
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